A chatbot is an artificial intelligence (AI) program that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile applications or by phone.
In this guide we will show you how to connect your chatbot chatcompose to an external api. We will show you the necessary steps for your chatbot to connect with wikipedia and extract information from its official api.
In recent years, Chatbots have taken giant steps in a world that is becoming more and more digital. These little robots have been evolving to interact much better with us and give us an unforgettable experience.
Chatbots are one of many great promises in information technology. They were conceived as a new interface, designed to replace or complement applications or visits to a website by having users simply interact with a service through a chat.
Chatbots to increase direct booking in hotels and apartments are a great opportunity to increase the direct booking of the accommodation. Additionally, at the moment of the reservation, the chatbot can offer tourist services on what to do or how to get to the hotel.
Automation of work in contact centers is not a new topic. IVRs have supported and simplified the work of telephone agents during the last decade. These automatic response systems, once cataloged as too "robotic", have already learned to communicate in a more informal and natural way with people with the advent of Vocal Technologies.
The personality of a chatbot must be aligned with the DNA of each company. The process to generate an identity to each chatbot is different, it all depends on the image of your brand and the message you want to communicate.