ChatCompose Guides

Here you can read some guides on how to effectively implement your chatbot.

ChatCompose User Guide

Guide to create, configure, train, install and use your own chatbot and our panel.

How to build a ChatBot with Chatcompose

Create your own chatbot from scratch with this guide and an active ChatCompose account.

How does ChatCompose work

ChatCompose creates chatbots and smart agents that can provide support or initiate conversations to get more contacts or leads.

What are chatbots for and how do companies use them?

A chatbot is an artificial intelligence (AI) program that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile applications or by phone.

How to train your chatbot with answers

To train your chatbot you have three options. 1. Use your own pairs of questions and answers 2. Load a Competence 3. Import your Questions and Answers

How to add live chat support to your chatbot

Add live chat to your chatbot to talk to current and potential customers in real time.

How to make reservations and appointments with your chatbot

Enable the booking system in your chatbot to schedule appointments, meetings and generate more leads automatically.

How to create scripts for your chatbot

A script is a message / set of previously stored messages, or previously written phrases or sentences that provide a direction in a specific conversation.

How to connect your chatbot to an external API

In this guide we will show you how to connect your chatbot chatcompose to an external api. We will show you the necessary steps for your chatbot to connect with wikipedia and extract information from its official api.

How to integrate ChatCompose into Facebook Messenger

Create your own chatbot for facebook from scratch with this guide and an account on ChatCompose.

Whatsapp Chatbots. What are they and how to create them?

In recent years, Chatbots have taken giant steps in a world that is becoming more and more digital. These little robots have been evolving to interact much better with us and give us an unforgettable experience.

Advantages and Disadvantages of chatbots in customer service

The main advantage offered by chatbots from the point of view of customer service is automation. You can optimize human resources and manage conversations with users in a highly efficient way.

How to use Chatbots in Education and Learning

Chatbots are one of many great promises in information technology. They were conceived as a new interface, designed to replace or complement applications or visits to a website by having users simply interact with a service through a chat.

Use Chatbots to Increase Direct Bookings

Chatbots to increase direct booking in hotels and apartments are a great opportunity to increase the direct booking of the accommodation. Additionally, at the moment of the reservation, the chatbot can offer tourist services on what to do or how to get to the hotel.

Automation of Call-Centers with Conversational Bots

Automation of work in contact centers is not a new topic. IVRs have supported and simplified the work of telephone agents during the last decade. These automatic response systems, once cataloged as too "robotic", have already learned to communicate in a more informal and natural way with people with the advent of Vocal Technologies.

How to Install a Chatbot in Shopify with ChatCompose

Having a chatbot in your shopify web may be more essential than you think. Chatbots allow you to offer customer support and interact directly with the visitors of your Shopify platform.

How to give your chatbot a personality

The personality of a chatbot must be aligned with the DNA of each company. The process to generate an identity to each chatbot is different, it all depends on the image of your brand and the message you want to communicate.

How to create a chatbot for your website

Installing a chatbot on the website of your company or business covers many needs ranging from lead generation, to online reservations. Everything is automated and consequently will cause you to save time.

How to insert and query a database with a chatbot

Insert and query information with a chatbot and an external database or service. Integrate a chatbot with your database or service.

How to work with Contexts

Enabling different contexts will allow you to show different set of responses based on the intent and previous messages received.

ChatBots for the insurance industry

For insurance companies, chatbots can be integrated with backend systems to offer support, handle claims and suggest new products or plans.

ChatBots for the real estate industry

An area where it is just beginning to gain ground is in the real estate industry. Many real estate agents are already interested in taking advantage of this technology.

Structure and Architecture of a Chatbot

Chatbots are designed from advanced technologies that often come from the field of artificial intelligence. However, the basic architecture of a conversational interface, understood as a generic block diagram, is not difficult to understand.

How to use chatbots in your B2B strategy

Technology is turning science fiction ideas into reality. The boom of chatbots presents a handful of new business models driven by chat and when it comes to B2B in the coming years there will be a great impact.

Chatbots in ecommerce to increase sales, upsells and cross-sells

Artificial intelligence is helping to automate and optimize processes in the field of sales. AI can make the work of an ecommerce faster, more efficient and smart through a chatbot.

Chatbots for Airlines: Use Cases and Opportunities

Through the use of ChatBots, customers can search flight information, find the best flight options for their needs and book tickets. Bots can also be used to improve the experience of buying a plane ticket making it less stressful by gathering all the necessary information in a simple conversation.

WeChat Chatbots: Chatbots to reach a chinese audience

There is clearly a desire among us to see how far ChatBots are able to go. That great vision goes as far as replacing applications completely, making the visual user interface change to conversational again.

Chatbots for clinics and health service providers

Chatbots are the new trend, with most businesses and organizations wanting one, but only a few industries can really take advantage of this new technology, health services being one of them.

How to accept payments with your chatbot

There are two ways to accept payments with ChatCompose. 1. Payments through Middleware and 2. Payments Paypal App

Chatbots for market research

Automate surveys, focus groups and interviews by chat or phone

Chatbots for schools and universities

Little by little, chatbots have been entering education, their job so far is not to replace the figure of the teacher, but rather to assume repetitive tasks and of low cognitive level.

Sales processes and stages: Continuous improvement and automation

Sales processes and stages: Continuous improvement and automation

How to design voice user interfaces for a chatbot

How to design voice user interfaces for a chatbot

How to create and use phone scripts in Call Centers

How to create and use phone scripts in Call Centers

How to intervene a chatbot conversation

You can monitor and intervene chatbot conversations on your ChatCompose Admin Panel

Essential questions to qualify leads and prospects with a chatbot

Essential questions to qualify leads and prospects with a chatbot

How to build a chatbot for Wordpress

How to build a chatbot for Wordpress

How to use chatbots to streamline recruitment

How to use chatbots to streamline recruitment

How can a ChatBot help a Restaurant

How can a ChatBot help a Restaurant: Advantages and Use Cases

ChatBot use cases for the FinTech Industry

ChatBot use cases for the FinTech Industry

ChatBots for cognitive behavioral therapy

ChatBots for cognitive behavioral therapy

ChatBots for dental clinics and dentists

ChatBots for dental clinics and dentists

How to make a good sales pitch with a telephone bot

Although many people do not believe it, telephone sales are still an effective method of closing a good number of sales. And now with phonebots, it got even easier.

How build a chatbot for Zalo

Zalo Chatbots: How build a chatbot for Zalo

How to send emails with your chatbot

It is widely known. Using a form to collect email addresses usually results in a higher conversion rate. Websites have been using this strategy because it is proven to work.

How to block users from using your chatbot

How to block users from using your chatbot

How to configure a menu for your chatbot

How to configure a menu for your chatbot

How to receive files with your chatbot

How to receive files with your chatbot

What processes can be automated with a Chatbot

What processes can be automated with a Chatbot

How to qualify potential clients with a Phonebot

How to qualify potential clients with a Phonebot

How to schedule appointments with a phonebot

How to schedule appointments with a phonebot

SMS Chatbots: Benefits and best practices

SMS Chatbots: Benefits and best practices

Chatbots for Email: Opportunities and Use Cases

Chatbots for Email: Opportunities and Use Cases

Chatbot metrics to analyze performance

Chatbot metrics to analyze performance

How to manage and collect payments with a chatbot

How to manage and collect payments with a chatbot

How to collect payments with automated phone calls

How to collect payments with automated phone calls

Chatbot to manage and collect payments with PayPal

Chatbot to manage and collect payments with PayPal

Chatbot escalation: How and When to do it

How and when to escalate a conversation from your chatbot

How to use global variables and user responses in a chatbot

How to use global variables and user responses in a chatbot

How to create reports with your chatbot

How to create reports with your chatbot

How to scrape a webpage with a chatbot

How to scrape a webpage with a chatbot

Token-based authentication with a chatbot

Token-based authentication with a chatbot

How to enqueue calls with a Phonebot

How to enqueue calls with a Phonebot

Effective Welcome messages for Call centers and IVRs

Effective Welcome messages for Call centers and IVRs

Chatbot welcome message examples to engage potential customers

Chatbot welcome message examples to engage potential customers

Chatbot best practices: Design and implementation

Chatbot best practices: Design and implementation

Build an IVR system in less than an hour

Build an IVR system in less than an hour

How to setup a virtual call center in under an hour

How to setup a virtual call center in under an hour

How to build a Multilanguage IVR

How to build a Multilanguage IVR

Chatbots for law firms: How to build and use them

Chatbots for law firms: How to build and use them

FAQ chatbot: How to design chatbot for frequent questions

FAQ chatbot: How to design chatbot for frequent questions

How to schedule appointments with a chatbot for WhatsApp

How to schedule appointments with a chatbot for WhatsApp

How to design and style your chatbot

How to design and style your chatbot

Chatbot Creator: Build a chatbot without coding

Chatbot Creator: Build a chatbot without coding

NLP chatbots: Build a NLP based chatbot

NLP chatbots: Build a NLP based chatbot

Conversational AI: Examples and Use cases

Conversational AI: Examples and Use cases

Conversational AI Platform: How and When to use conversational AI

Conversational AI Platform: How and When to use conversational AI

Chatbots for questions and answers: How to use and design them

Chatbotss for questions and answers: How to use and design them

What type of calls can be automated with a phone robot

Call automation, is a type of infrastructure automation, and it uses systems to create repeatable instructions and processes to replace or reduce human interaction.

Chatbots to automate IT support

IT support is essential for companies to be more productive, whether it supports the performance of activities or optimizes procedures through automation.

How to search a spreadsheet with a chatbot

A chatbot that can lookup tables and spreadsheets will allow you to quickly find rows in tables. It will search a row by a key and respond with the value matching that key on the table.

How to create a Google Chat chatbot

You can create a chatbot for Google Chat in case you need to automate some tasks or conversations with your internal users or clients.

How to install live chat on your website

Every modern company that has started the digitization process, has developed a website. Going one step further means making that website truly an efficient center of sales support, product presentation and customer service.

Chatbot for Sales

Build chatbots to support your sales team and automate common sales objectives. Generate and qualify leads, present your products and receive payments, all within a conversation.

Chatbot for Marketing

Marketing communication is a fundamental part of any company. All the messages and media you deploy to communicate with your market will affect your brand and sales.

Would you like to know more?

Get more information