Create your own Chatbot with Chat Compose
Chatbots are artificial intelligence agents with which we can interact through a text or voice interface.
These interactions can be simple, such as asking a bot about the weather, or more complex, such as having a bot make a booking for an appointment.
Chatbots are one of the most exciting and most demanded topics in technology.
Gartner predicts that by 2020, 85% of companies will have their own chatbot. If you want to learn this emerging technology quickly, place a chatbot on your own website or earn money by creating chatbots for clients.
This is a practical introduction on how to build a chatbot with Chat Compose. Here, you will learn how to plan, build, test, analyze and implement your first chatbot.
Leveraging the artificial intelligence power of Chat Compose, you can design your own chatbot without the need to write code. You will also learn how to quickly implement it on different CMS and Social Network sites.
Step 1: Sign in to ChatCompose
First of all, you must register on the platform to obtain an account and access any data.
You can register here.
You will be sent an email confirming the creation of your account and the URL where you can access your chatbot. Now you can log in to an account and start configuring your bot.
Step 2: Give it a name and initial messages
The first thing your chatbot will need is a name. To configure your chatbot, go to Settings> General and edit the default name of your bot, which should be "Chatbot Assistant".
You can also change the notification message (bubble) to a personalized message for your site that can attract more clicks and interactions with your bot.
Choose a title and a small description for your notification.
Step 3: Customize the style to fit your site or brand
The next thing you want to do is customize the style by changing the color and image to your chatbot. For that you must access Settings> Personalization.
You can change and try different styles until you find the one that best suits your site.
Step 4: Upload Question and Answer pairs
You will want your chatbot to answer questions that adapt to the theme or service of your site, so it is a good idea to configure or train the chatbot with your own answers.
To upload questions and answers go to Database> Responses, where you can configure text responses or components for your users.
You can also upload templates in the CSV import section so that you do not have to configure each question and answer individually.
Step 5: Create Scripts
The next step is to create scripts. Scripts will allow you to direct the conversation and display rich media such as videos, images, sounds, voice, reservations etc. You have some the following options in components for building a script.
Here you can read the conversational scripts tutorial on how to build your own scripts.
You can assign your scripts as the "initial component", or as a response to specific queries.
For further details on how to add scheduling to your bot read this guide.
For live chat installation read Add live chat to ChatCompose.
Step 6: Assign the initial component
By default, the system sends a short message and waits for a question from the user ("inputuser").
If you want to configure the chatbot to capture leads or data from potential customers, you can assign a custom component or a script in case you want to convince your visitors of your product or service.
Step 7: Test and calibrate your Chatbot
The next step you will want to do is to test and calibrate the chatbot for your answers.
Navigate to ChatBots > Test Url to interact with your chatbot. You can preview the desgin and anwers of your bot in this section.
Calibrate your Bot
After entering a message, you can click on microphone icon on the corner to see the classification values and other response options you have.
The calibration has two options, Alternatives (clic on the blue link to change to alternative) and Overwrite. This way you can rewrite the answers for the specific query you have made.
Step 8: Install the Chatbot on your site
To install the chatbot your site you must insert some lines of code inside your site or CMS like Wordpress, Drupal or Joomla.
You can also install it on other systems depending on the ability you have to modify the template or template of the site.
You can see the code to paste in Install > Web.
Paste the code between your <head> </ head> tags for a better load.
The easiest way is to download this plugin, and install it in the plugins section of the Wordpress admin panel.