Types of Notification

Types of Notifications

Depending on the channel, you will be able to send messages or scripts as notifications.

You can send HTML templates as messages with your emails.

SMS allows text messages and scripts.

Phone allows voice messages and scripts.

Telegram allows text messages and scripts.

Facebook allows One time notifications and sponsored messages. Open a support ticket to learn which one may apply to your user case.

You will need to submit your template to WhatsApp before you are approved to send notifications.

Accepted uses cases are:

Account Update: Let customers know about updates or changes to their accounts.
Alert Update: Send important updates or news to customers.
Appointment Update: Send confirmations, reminders, or other updates to customers about their appointments.
Auto-Reply: Send auto-replies to customers when your business isn’t online or available to respond right away.
Issue Resolution: Respond to questions, concerns, or feedback from customers about your business.
Payment Update: Send a message to customers about their payment.
Personal Finance Update: Send a message to customers about their personal finances.
Reservation Update: Send confirmations, reminders, or other updates to customers about their reservations.
Shipping Update: Send shipping updates to customers about their orders.
Ticket Update: Send ticketing information or updates to customers.
Transportation Update: Send transportation information or updates to customers.

If you need any help with the approval process open a support ticket on the platform.